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Primark audit process
Before review
1. Factory completes new supplier/factory evaluation form
2. Primark arranges factory audits
3. The auditor contacts your factory and supplier to schedule an audit time/date review
4. The auditor conducts the audit according to the Primark Supplier Code of Conduct Auditor
5. The factory agrees to the rectification plan (CAP) and the discretion (NCs) rectification schedule after review
Next step
6. The factory began to rectify
7. The auditor sends the rectification plan and audit report to
8. Primark grades the factory based on the problems found, and then sends a review result letter to the factory and supplier.
The results of the Primark audit are as follows:
Red, extremely serious life-threatening and/or extremely serious non-conformity
- Your plant must immediately improve factory conditions and correct high-risk problems
- Senior ethical trade manager in the UK, China's ethical trade manager and purchasing director will contact the factory and supplier for discussion
- Primark will not tolerate harsh factory conditions
Red - very serious disagreements and / or very many discrepancies
- First, the factory must focus on correcting high-risk discrepancies and encourage factories to work with China's ethical trade managers to develop rectification plans for major nonconformities - UK's senior ethical trade manager, China's ethical trade manager and procurement
The director will contact the supplier of the factory for discussion
Orange - good factory, has developed most of the policies and systems to protect workers
- Factories must correct major and minor issues
- During the appropriate time period, follow-up audits will be arranged to confirm that the non-conformities have been rectified and that a good working environment is maintained
Green - excellent factory, developed good policies and systems to protect workers
- The factory must correct some minor problems that exist
- During the appropriate time period, follow-up audits will be arranged to confirm that the non-conformities have been rectified and that a good working environment is maintained
Unauthorized subcontracting
· Primark must be informed of the production location of all products
· Suppliers and factories are obliged to notify Primark of the status of each subcontractor that produces Primark (or Penneys) orders
· Failure to disclose sub-insurers will have a serious impact on business relationships
· Suppliers and factories are obliged to inform the sub-insurer Primark's code of conduct and related policies. According to the risk situation, arrange the inspection of the sub-insurance contractor.
· Primark analyzes the capacity of the production site and the order quantity received by the supplier. Any abnormal situation will be investigated
· Primark understands that it takes time and investment to improve production conditions. Primark is willing to work with business partners to achieve an inconsistent record of achieving decent work standards through improved processes
· Primark insists on seeing accurate hours and payroll records, which will be prioritized in the factory rating. • If inconsistent or fraudulent work hours and payroll records are found during the audit, this will automatically result in a factory rating of red.
· Primark understands some inconsistencies, especially working hours and wages, which takes time to improve. • If the factory shows transparency in working hours and wages and is committed to continuous improvement, this will be reflected positively in the rating.
Bribery
· Primary will not tolerate bribery
· Primary established an alarm system to combat bribery at the factory
