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Starbucks expects suppliers to build their own ethical procurement processes and drive them forward in their own business practices and in the factories they choose to produce Starbucks products.
Starbucks' expectations for suppliers:
1. Can understand the situation of all production plants to establish the standard of the selected factory.
2. Investing in resource procurement activities to support social and environmental responsibility supports the implementation of ethical procurement standards.
3. Establish social and environmental standards.
4. Communicate standards and expectations with supply chain partners.
5. Sign the supervision agreement to summarize the gap between factory performance and standards.
6. Invest resources to support the continuous improvement of the factory.
Before introducing a new plant for Starbucks production, ensure that the following steps are fully implemented:
1. Ensure that the facility receives and understands Starbucks' finished goods and services standards, (emphasis on transparency) Starbucks zero tolerance standards, and ensures that the factory understands the assessment process.
2. Arrange to communicate with the factory by phone or arrange to visit the factory.
Make sure the following points are prepared for a successful assessment:
1) Determine the time span of the plant operation (ideally, the factory must operate for a minimum of 12 months); for the new plant, the operating time must be at least 3 months, and provide a complete record of workplace policies and processes, attendance records, payroll records, production records, and more.
2) If the production site has received social and environmental assessments in the past 12 months, review the results with the factory and find out what ongoing improvements are being made.
3) Ensure that the factory makes a commitment to act transparently.
4) Review the evaluation process to verify access to all areas of the facility and conduct confidential interviews with employees to establish an effective system for recording all working hours.
